Our Core Engagement Models
We provide affordable, carefully tailored solutions for businesses of all sizes.
Managed Back Offices
Highly effective turnkey back office for technology, software development, BPO and call center outsourcing needs for projects that require you to hire more than 6 professionals who can within a maximum of ten (10) working days provide you recognizabe and quantifiable cost and productivity benefits by becoming a synchronized extension of your business.
Outsourced IT Staffing
We provide highly affordable supplemental staffing solutions for customers who require the full time services of diverse IT talent in the form of individual employees or team blocks for their continuously evolving and rapidly changing IT development, tech support, troubleshooting, application maintenance and product augmentation needs.
Project Based Software Development
Reliable and guaranteed delivery of software development projects with a delivery delay clause built right into our contract. If you have a clear defined scope of work, we offer some of the most competitive rates in the market to see your project through.
Additional Services we offer
We have extensive experience in product development, materials sourcing and technology development for web, mobile and technology startups and established businesses alike. We know that the real battle starts after you have thought up your product idea.
Viable Dimensions not only helps in sourcing, providing and developing the right technology and material mix for your hardware or hybrid product, but also help in highly subsidizing the total cost of ownership and subsequent production by a range of innovative and highly inclusive strategies.
Ask Us how we can help your idea come to life with the resources that you have.
When developing or polishing your software or technology product for a successful launch, there are many product testing facets that need to be taken care with high attention to detail. More often that not these key components of eventual success get overlooked or worse, ignored.
The challenge many technology companies face is the absence of specialized quality assurance professionals on staff. We help your business perform a core component of any web, mobile, software product's go to market requirements.
Our able team of product testers and QA analysts who subject your app to a range of quality assurance, usability testing and code quality tests. Our approach ensures that the toughest and stringest methodologies are applied to every module, component, interface and line of code present.
Ask Us how we can help your product get better than your competitors.
We provide affordable and scalable inbound call support services. If your business needs to outsource your call support, we have over 40 man years of experience in managing inbound call center services.
If your customers call you often because you sell a product that requires maitnenance or upgrading, we can assist you with tier 2 technical support.
We can take of your customer service calls, order management calls, virtual receptionist needs, tech support services, bilingual representative services and CRM or loyalty renewal programs.
We can respond to any business process, industry or service type. Our COPC certified trainers can train our qualified staff to satisfy the unique requirements of your customers rapidly and scalably. When you hire our outsourced inbound call support, we become an extension of your business with people who love to care for customers.
Our happy Clients
They have not only been instrumental in leading us in developing ground breaking games for our students, their attention to detail and dedication to the end product is truly exemplary.
Ever since we have outsourced our inbound direct sales programs to Viable Dimensions, we have witnessed a 70% increase in sales and return customers. Valuable addition to our bottom line. Thoroughly recommended!
We were skeptical at first with the pioneering and bold vision behind the unique announcement system that Viable Dimensions had assured us they would deliver. Let me be the first to say its been a thoroughly professional and highly rewarding experience to select them for our software development needs. Our lounges across KSA now have more happy customers who are thoroughly cared for and never miss a flight! We have definitely found a viable technology partner!