Business Process Outsourcing

Helping your company shine through
Projects Delivered
Happy Customers

As a leading business process outsourcing (BPO) service provider, we apply Six Sigma-based approach, deep industry experience, and collective expertise to minimize the risks our clients encounter when they outsource. We simplify complex, end-to-end BPO services that help improve our clients’ efficiency and productivity while delivering measurable results.

With 60+ clients specifically hiring us for BPO services, we serve the Technology, Telecom, Retail, Banking & Finance, Mortgage, Government, Insurance, Travel, Transportation & Logistics, Franchise, Real Estate, and Healthcare industries with specific attention to detail, data privacy and information security standards.

We are passionate about our customer’s success in their industries and bring out the best in our BPO campaigns with them by leveraging our domain expertise, global delivery, and technology capability.

Services We Offer

We provide affordable, carefully tailored solutions for businesses of all sizes

Technology Driven Efficiencies

Our services are platform based. Both in-house and industry standard technology solutions are utilized to ensure service delivery predictability, scalability, and repeatability.

Flexible Engagement Models

We provide a choice of FTE, per hour and results driven pricing based on thorough analysis of customer’s process needs.

High Customer Satisfaction

Our ability to adapt, seamless transition with operational control, and deployment of disciplined methodologies ensure we build long-lasting, beneficial relationships with our clients.

Onshore/Offshore Approach

Viable Dimensions invests in partner facilities across the US, Canada and South East Asia providing our customers with local talent that builds their brand within regional communities.

Integrated BPO

We are unique in our ability to offer true end-to-end business-ease solutions with world-class customer management and back office support. This helps us consistently deliver measureable results directly affecting our client’s business performance. Our BPO services are custom tailored to each client’s business model, their end customer needs, and are typically provided via multiple delivery centers throughout the world.